Frequently Asked Questions

Sales

What materials do you forge?

 

Please see our capabilities page for information on material and weight capabilities.

How do I request a quote?

You can either fill out our request for quote form, or email us directly at sales@californiadrop.com.

How long will it take to get my quote?

The time needed to complete a quotation depends on a number of factors including material availability, workload, and whether or not we have previously quoted the part. We make every effort to return quotes to you as soon as possible, which is normally within 24 hours from initial contact. However, please allow at least 2-5 business days for requotes and not more than 10 business days for new parts or components.

 

I'm not sure if you can produce my part. How can I find out?

 

You can either view our capabilities page for information on material and weight capabilities or you can email sales@californiadrop.com with questions. When in doubt, send us a print and we will be happy to review it for you.

How can I get status on my order?

Please either contact your inside sales representative or email sales@californiadrop.com.

Quality

What are your principle products?

 

Closed and open die forgings and machined components.

 

Do you have a Company / Quality organizational chart?

 

Yes. This can be found included in our supplier self-audit letter.

Are you AS9100 / ISO certified?

Yes. Copies of our current certifications can be found included in our supplier self-audit letter.

Are you NADCAP certified?

Yes. A copy of the certification along with our expiration date can be found included in our supplier self-audit letter.

Can you describe / provide details regarding your Quality Management System?

Yes. Details of our Quality Management System can be found included in our supplier self-audit letter.

Who do I contact about return material questions?

Email us at cdfrmrteam@californiadrop.com and we will reply ASAP.

Human Resources

Are you an Equal Opportunity Employer?

Yes.

Accounting

By what method and where do we remit payments?

Please see our remittance instructions for bank and wiring information.

More